Q: What do I get when I purchase a subscription?
A: A subscription entitles you to log into the private member's area of LearnVisualStudio.NET where you will find the secured download links for all the video tutorial files. You choose your own login credentials (username and password) when subscribing. Use these to access the site for the duration of your subscription.

Q: If I subscribe, is my credit card charged once? OR is this a recurring monthly/quarterly/yearly bill?
A: You will only be charged once. We do not automatically charge your card/PayPal account subsequent times. If you want to renew your subsciption you must be pro-active and re-subscribe manually. Personally, we're annoyed by websites and other services where you forget and wind up paying hundreds of dollars for something you never use.

Q: Lifetime subscription? Is this a joke?
A: Nope. Check this out for details.

Q: Besides a Credit Card and PayPal, what other methods of payment do you accept?
A: We can try an alternate payment processor (2Co.com). Please contact us.

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Q: Do you offer group / multi-license discounts?
A: Yes. Please visit this page.

Q: Do you accept purchase orders?
A: Yes, in some cases. Please visit this page.

Q: Do you have a W-9 form for my accounting department?
A: Yes. Please visit the very bottom of this page.

Q: I decided that I want my money back. What do I do?
A: Please contact us with your refund request. Per the terms of agreement at the time of purchase, you may only 250 videos before requesting a refund. If you exceed 250 videos, we will consider you satisfied with your purchase.

Q: I want to unsubscribe from your mailing list. What do I do?
A: Each mailing contains a hyperlink that will remove you from our mailing list. If you do not see the link, or are having any problems, please contact us.

Q: Where can I see a list of all the video topics?
A: Click here for the entire list.

Q: The videos look fuzzy / sound bad. Help?
A: Click here for help.

Q: What software do you use to record your videos?
A: Camtasia.

Q: Can I have your settings for Camtasia?
A: I could give them to you but it wouldn't help because in my experience it runs differently on each computer.

Q: Do you take requests?
A: Sure, contact us ... be forewarned that I have a lot of content planned for 2007, centering mostly on the most recent version of Visual Studio and the Express Edition tools.

Q: I can't find what I'm looking for ... help?
A: No worries ... contact us and we'll try to help.

PC Plus Magazine rated us a 9 out of 10 and gave us their “Best Value” Award in their January 2005 issue.

Bob Tabor is a three-time MVP, selected as a 2005, 2006 and 2007 Most Valuable Professional (MVP) for C#.

Jim Losi is a newly minted MVP Most Valuable Professional (MVP) for C# in 2007.